ACCESS STATEMENT

Shrigley Hall Hotel & Spa welcomes guests with disabilities and has developed the Access Statement to address some of the more common issues that disabled people face.

 

This Access Statement is intended to provide additional information for all guests who wish to attend or use our facilities. Recognition has been given to include guests with an impairment, which could include mobility, sight, hearing, learning disabilities or any other hidden impairment.

Shrigley Hall Hotel & Spa aim to ensure that all employees, guests and others who use or assist in the provision of our services – whether they have a mobility difficulty, a visual impairment, are deaf or hard of hearing, have a speech impairment, have a learning difficulty or mental health disability, use a wheelchair, cane, walking frame or crutches, or have any other disability- are treated equally and according to their needs.

Before booking, we request that anyone wishing to visit, informs us directly by telephone or email of any special needs or disability that they may have in order for us to try and meet any personal requirements. We do not provide wheelchairs. All staff are fully trained to assist disabled guests with empathy.

The hotel’s main car park is located at the rear of building with a ramp leading down to the main reception area. There are limited spaces at the front of the property with two disabled bays.

Shrigley Hall does not have any fully accessible bedrooms. The hotel offers one semi-accessible double room on the first floor (accessible by lift) and one semi-accessible twin room on the second floor (accessible by lift), both bedrooms have widened doorways suitable for wheelchair users. The bathrooms for both rooms include a lowered bath and grab rails, they are not wet rooms and do not have walk-in showers.

We do have a limited number of bedrooms with a walk-in shower in the newer building, however access to these rooms requires travelling through the hotel using stairs or via the rear entrance. If a walk in shower is required, please email reservations@shrigleyhallhotelandspa.co.uk or call 01625 575757 to check availability prior to booking.

The ground floor of the hotel compromises of the hotel reception, bar and restaurant along with two function rooms (William Turner & Ellen Turner).

The bar and restaurant are fully accessible, and the restaurant contains a lift down to the main area. The Ellen Turner Suite is fully accessible, and the William Turner has three steep steps.

There are four steps up to the front door with a disabled entrance to the right.

A disabled toilet is available on the ground floor near to the restaurant.

The Spa can be accessed via an external ramp however, all internal facilities contain steps to enter.

The Tilden Suite function room is based within the old chapel at the rear of the building. There are two steps leading into the Tilden Suite and a ramp can be provided.

For further information, please contact reservations@shrigleyhallhotelandspa.co.uk