Your Spa Visit
Helpful information before you enjoy your Spa Experience
YOUR SPA VISIT
We want you to make the most out of your time with and enjoy your visit to the Spa here at Shrigley Hall. The guide below will hopefully provide you with information in order to get the best out of your spa experience
WHEN TO ARRIVE?
We advise that you arrive at least 30 minutes prior to your first treatment to allow sufficient time to check-in, complete our required consultation card, change, and familiarise yourself with the spa facilities. Out of courtesy to all guests, we do operate a prompt appointment schedule. We do understand that sometimes our guests may arrive late for one reason or another. In this instance, every possible effort will be made to accommodate guests where possible, but so other guests are not affected, it may be necessary to reduce the time, reschedule or cancel the treatment.
WHAT TO BRING?
A swimming costume, or even two if you would like a dry one to change into. Towels are provided, along with slippers and a robe. Don’t forget, we have an excellent gym if you wish to bring your trainers, and many people bring a good book to lose themselves in. Lockers are provided in the changing rooms. Code operated, coins are not required
The minimum age to enjoy a spa treatment is 18 and the same age to use the steam room, sauna, spa bath & gym. Please note that family splash times are 7 am to 11 am & 4:30 pm to 6:30 pm and all under 16's must be supervised by an adult
PREGNANCY & HEALTH
It is important to inform us if you are, or possibly, pregnant so that we can advise on what facilities are safe to use and recommend the appropriate treatments. On arrival, it is important to highlight any health conditions, medication, or injuries on our consultation card. This is important to provide you with the best and safest possible experience
We offer a range of room options for the spa day guest. Ideal for single guests, but also couples and friends who wish to share their treatment time together. Please request details upon booking
Our ethos is relaxation and calm. We request that mobile phones are kept on silent and other devices that may negatively impact the relaxation of other users are not brought into the spa. Additionally, we ask that all treatments and relaxation rooms are treated as ‘whisper zones’ and voices are kept to the appropriate levels
Please let us know before your arrival if you have any special dietary requirements and we will do our very best to accommodate
Please book prior to arrival to avoid disappointment
Please note that we operate with only female therapists
FOOD & DRINK
Hot & cold drinks and light snacks are available for purchase at 'Silk Road Kitchen' in the Spa. If lunch or afternoon tea is included within your package, this is to be taken here. Our Spa host will direct you on the day
USE OF FACILITIES
Please note that if you are a resident in the hotel and have not booked spa treatments, a charge of £20 per person applies to enjoy the facilities. NOTE: This price will be revised from 1.4.20
ENJOY YOUR VISIT
If further information is required, please email firstname.lastname@example.org